Hickory Global Partners Team

Mark Miller

VP, Industry Relations

When it comes to negotiating the most beneficial agreements with our suppliers to provide our members with the best opportunities available, and then stewarding those relationship to their fullest potential, Mark Miller is our go-to guy.  With a career spanning over 30 years, Mark’s skillset is in customer relationship management, contract structuring and negotiations, strategic planning, corporate finance, business process operations improvement and team leadership. His travel experience prior to joining Hickory Global Partners is deep and diverse, including key operational leadership roles directing critical turnaround and growth initiatives.

Kim Andreello

VP Corporate Development & Strategy

Kim Andreello is a seasoned professional with over two decades of leadership experience in aviation, travel, and technology. Most recently he served as the Senior Vice President of Corporate Development & Strategy at Mondee (Nasdaq:MOND) and as the president of Rocketrip. 

His entrepreneurial spirit is evident in founding and co-founding a series of businesses including Avia Travel Services and 40hammocks. Kim is a former Air Force fighter pilot and holds an MS in Aeronautical Engineering. He balances his professional life with his family and playing soccer.

Patrick O’Brien

Director Global Sales, HickorySolutions365 and Business Development

Patrick has joined Hickory Global Partners as Director of Global Sales and Account Development, bringing over 30 years of distinguished experience in the travel industry. His career spans leadership roles at iconic airlines such as Trans World Airlines, US Airways, American Airlines, and Qatar Airways, where he consistently excelled in driving business growth and fostering key relationships.

Patrick has held pivotal positions including Manager of Corporate Sales, Manager of Agency Programs, and Director of Strategic Accounts. These roles allowed him to develop and execute innovative strategies that enhanced corporate travel programs, strengthened agency partnerships, and expanded market presence. His expertise encompasses diverse travel segments, including corporate travel, agency relations, small and medium enterprises (SMEs), and meetings, incentives, conferences, and exhibitions (MICE).

As Director of Global Sales and Account Development at Hickory Global Partners, Patrick will utilize his deep industry knowledge and proven leadership to enhance sales strategies, build lasting partnerships, and drive exceptional value for members and partners worldwide. His addition reflects Hickory’s commitment to strengthening its global footprint and delivering unmatched service excellence.

Annette Bonavito

Director, Hotel and Supplier Relations

Bringing more than a quarter of a century of travel industry experience, and our longest tenured staff member, where would our Hotel Program be without Annette? Her primary responsibilities, and where she really excels, is in leading the operations, customer relationship development, product implementation, analytics and overall advancement of the Hickory Global Partners Hotel Program. Annette Bonavito’s formal training includes attending college and advanced courses in Travel Industry Management.

Christopher C. Lieber

Director, Finance and Data Management

Every solid company needs a great numbers cruncher; someone who ensures it has a healthy bottomline. For Hickory Global Partners, that’s Chris Lieber. With over 15 years of experience, Chris not only leads all accounts receivable and finance efforts, he also provides valuable data analysis for the company’s member agencies and suppliers. Additionally, he focuses intensely on preparing hotel data for travel agency participants on our highly successful Revenue Share Program.  Chris holds a B.B.A. from Rochester Institute of Technology and an MBA from Western Governors University.

Michael E. White Duarte

Senior Global Advisor

VP Global Sales& Member Experience, Michael E. White Duarte has retired from his leadership role, leaving a legacy of excellence and innovation. During his tenure, Michael played a pivotal role in driving Hickory’s global sales success and enhancing member experiences. He was instrumental in establishing Hickory Solutions365 as the industry leader in response times, further solidifying Hickory’s reputation for exceptional service.

Now, Michael transitions into an exciting new chapter as Senior Global Advisor for Hickory. In this role, he will leverage his extensive industry knowledge and leadership expertise to represent Hickory in various capacities. Michael will serve as a spokesperson at key industry events, contribute to special strategic projects, and foster relationships with partners and stakeholders. His insights and advocacy will continue to elevate the brands’ global presence and influence within the travel industry.

Additionally, Michael will maintain a connection with Hickory Global Partners by representing the company in his new appointment to the Advantage Travel Partnership Global Business Board, a strategic role that will enhance collaboration and strengthen partnerships between these industry leaders. This next chapter of Michael’s career underscores his unwavering commitment to the travel industry and his dedication to advancing its growth and innovation.

Wendy Boorsma

Inside Sales and Membership Experience Representative

With 35 years of travel industry experience, Wendy started her career at United Airlines and then expanded into the travel agency platform.  Her experience includes being a travel consultant, Customer Care Representative, Supervisor/Manager and Trainer.